Naamdeo Courses Platform - Cancellation & Refund Policy
Effective Date: November 2, 2023
1. Overview
This Cancellation and Refund Policy outlines the terms under which subscriptions to courses on the Naamdeo Courses Platform (the "Platform"), operated by Sukrit Wellness Tours Private Limited ("Company," "we," "us," or "our"), can be cancelled and explains our policy regarding refunds.
This policy should be read in conjunction with our Terms of Service and Privacy Policy. By subscribing to a course on the Platform, you agree to the terms outlined in this Cancellation and Refund Policy.
2. Subscription Model
Access to course content on the Naamdeo Courses Platform is provided through a recurring monthly subscription model.
- Billing Cycle: Each course subscription is billed on a monthly basis. Your payment method on file (processed securely via Stripe) will be automatically charged the applicable subscription fee at the beginning of each monthly billing cycle.
- Auto-Renewal: Your subscription will automatically renew each month unless you cancel it prior to the renewal date.
3. Cancellation Policy
- How to Cancel: You have the right to cancel your monthly subscription at any time. Cancellation can typically be managed directly through your user account settings or dashboard on the Naamdeo Courses Platform website (https://courses.naamdeo.org). If you encounter difficulties cancelling your subscription, please contact our support team using the details below.
- Effect of Cancellation: When you cancel your subscription, the automatic renewal will be stopped. You will not be charged for subsequent billing cycles.
- Access After Cancellation: Your access to the subscribed course content will continue until the end of your current, already paid-for monthly billing period. Once this period expires, your access to the course content will cease, and your subscription will be marked as inactive.
- No Prorated Refunds for Cancellation: Cancelling your subscription partway through a billing month does not entitle you to a partial refund for the unused portion of that month.
4. Refund Policy
Sukrit Wellness Tours Private Limited maintains a strict no-refund policy for all subscription fees paid for access to the Naamdeo Courses Platform.
- No Refunds Offered: Due to the low cost of our monthly subscriptions and the immediate access granted to the digital video course content upon successful payment processing, we do not offer refunds, whether full or partial, under any circumstances once a payment has been successfully processed.
- Non-Refundable Payments: All subscription payments are final and non-refundable.
- Exceptions: There are no exceptions to this no-refund policy, except where explicitly required by applicable consumer protection laws in India. Potential billing errors caused directly by a demonstrable fault in our system or our payment processor (Stripe) will be investigated on a case-by-case basis upon notification from the user.
5. Changes to this Policy
We reserve the right to modify this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on the Platform website. Your continued use of the Platform and subscription services after any such changes constitutes your acceptance of the new Cancellation & Refund Policy.
6. Contact Information
If you have any questions about this Cancellation & Refund Policy, please contact us:
Sukrit Wellness Tours Private Limited
2nd Floor 61/62, Pocket C-5
Rohini Sector 11, Delhi
New Delhi, 110085, India
Phone: +91 99100 78872
Website: https://www.sukritwellness.com/
Email: support@naamdeo.org